Complaints about councillor conduct
If your complaint is about a town or parish councillor, then you should contact the relevant town or parish council first to make your complaint.
To complain about a councillor/member of the South Cambridgeshire District Council or a member of a town/parish council in South Cambridgeshire you need to:
- Fill out The Code of Conduct Complaint Form. [PDF, 0.5MB] Make sure to attach evidence of why you think the councillor didn't follow the Councillor Code of Conduct [PDF, 0.3MB].
- Send the completed form to monitoring.office@scambs.gov.uk or sent it in the post to:
The Monitoring Officer
South Cambridgeshire District Council
South Cambridgeshire Hall
Cambourne Business Park
Cambourne
Cambridge
CB23 6EA
Note: The monitoring officer can only handle complaints about a member's behaviour, not other issues like poor administration.
After you submit your complaint
Within 5 working days of getting your complaint, the monitoring officer will:
- confirm they received your complaint
- contact the councillor that you have complained about with a copy of your complaint and the evidence
- ask the councillor complained about to give a written response to your complaint along with evidence, within 5 working days
The Council’s Civic Affairs Committee oversees complaints about councillors.
Advice on making a complaint
- The Local Government Ombudsman website gives advice about making a complaint.
- you can also get independent advice from your local Citizens Advice Bureau.