How to use a private window on your browser

All leading web browsers have a “private browsing” mode that, once enabled, stores nothing about your activity on your computer in that browsing window. This won’t stop online services from seeing what you get up to, but it won’t leave any traces of your activity on your computer (no history, web cache or anything else) and so it’s always a useful first step to take.

Internet Explorer: Go to Safety – Tools – “InPrivate Browsing”.

Firefox: Click the Menu button with three horizontal lines – “New Private Window”.

Chrome: Click the Menu button with three horizontal lines and select “New Incognito Window”.

Fire safety advice

Following an investigation it is believed that a fatal flat fire in Kings Hedges started accidentally, and the most probable cause was an electric bike that was charging.

We want to share some important safety advice from the fire service on how to safely charge electric bikes or scooters. All our council homes are provided with a smoke detector. Take a moment to test your smoke detectors today. If there are any issues contact us on 0800 805 1313

Freedom of information (FOI) requests

The Freedom of Information Act (FOIA) and Environmental Information Regulations (EIR) allows you to ask for information from public authorities. This can help people learn more about our work.

Information about yourself is treated differently and you can request this as part of your personal data rights.

Information that is already available

Before making a request, see if the information is available in one of the following places:

NNDR accounts showing Charges, Reliefs and Exemptions [XLS, 2.5MB]
public registers, such as planning applications
FOI publication scheme, which shows what information we make available on a regular basis

Make an FOI request

Email foi@scambs.gov.uk to make your FOI request, or write to us:

FOI Department
South Cambridgeshire Hall
Cambourne Business Park
Cambourne
Cambridge
CB23 6EA

After you have made a request

We will give you a receipt for your request and a reference number. We aim to answer your request within 20 business days, but this might be longer in some situations. If we need more time to respond, we will let you know.

We may ask you to explain further if we're unsure about what information you want.

If we can’t answer your request or give you the information you wanted, we will let you know why.

If you have questions about the information we give to you, we may treat these as new requests.

If you are not happy with our response

If you are unhappy with the response we have given you, then you can ask for a review by emailing foi@scambs.gov.uk.

We will deal with your review in line with our Internal review policy [PDF, 0.2MB].

If you are not satisfied with the outcome of the review you can make a complaint to the Information Commissioner.

Using the information in an FOI request

Most of the information on our website is available through the Open Government Licence. You can find further information on the Re-use of Our Information page.